Iceland ProCruises Catalogue 2020

45 LANGUAGE ONBOARD English is the official language on board. Therefore all members of our Expedition Team and the reception staff speak English (as well as German). Onboard announcements are made in English and German. The daily program as well as the dining room menu are also bilingual (English and German). If you require translation, our multi-lingual Expedition Team is always at your disposal. LAUNDRY Professional laundry service is available for an additional charge. PASSPORTS & VISAS Each passenger is responsible for ensuring that he/ she meets the applicable passport and visa require- ments for the duration of the trip. The passport is the only valid proof of identity for all trips with the OCEAN DIAMOND. An ID card is not sufficient. The passport must be valid for at least 6 months after your trip ends. Please note that each participant is responsible for obtaining all necessary documents. Costs incurred due to insufficient travel documents must be paid by the passenger. PHYSICAL DISABILITIES & ACCESSIBILITY Guests with physical disabilities are recommended to travel with an accompanying person. The particular processes on board should be handled without external help. The gangway can be – depending on the individual disability – a challenge. The angle of inclination of the gangway varies due to tide and different circumstances in the respective port. Please note that the guest’s participation in shore excursions as well as the (dis-)embarkation by zodiac can be denied by the master or Cruise Leader due to security reasons. The instructions of the master must be followed. The ship is not suitable for wheelchairs. A medical certificate must be submitted on request by Iceland ProCruises. RESTAURANT/DINING Breakfast, lunch and dinner are included in your cruise price. Breakfast and lunch are buffet style; dinner is a la carte. Coffee, tea and water are free during the entire voyage; other drinks can be purchased in the restaurant or bar. If you’re not on board at lunch time, we prepare a lunch box for you to take ashore. In the afternoon we offer tea and coffee in the lounge on Deck 4, which is also the venue for our late-night snack. SAFETY The ship complies with all safety requirements and is certified for travel in Arctic waters. Before departure, all passengers receive instructions in onboard safety procedures and operations including the location of lifejackets in your cabin. Familiarize yourself with the ship’s evacuation plan. Special safety procedures apply to trips in the Zodiacs. SMOKING For safety reasons and to protect the health of our guests and employees, smoking is permitted only in the designated smoking area on the outside deck. Do not throw your cigarette butts overboard but use the ashtray. Smoking is strictly prohibited in all cabins, on balconies and in all other locations on the ship. SPECIAL REQUESTS DIETARY Please inform us about any special dietary needs (e.g. vegetarian or gluten free, diabetic food) at least two weeks before departure. In order to ensure efficient service, please re-confirm your require- ments with the crew after boarding the ship. VACCINATIONS Ask your local health authorities about recommended vaccinations. VOLTAGE All cabins are equipped with 220 volt outlets (Europlug socket). ZODIAC LANDINGS One of our features are landings and excursions with our motorized rubber boats of the brand “Zodiac“. The boat has both a low draught and a big stability. Zodiac vests are mandatory to wear. Zodiac-landings generally depend on local circumstances. In each case the master makes the final decision if the land- ing is realizable or not. Particular safety regulations apply on landings. All guests receive a mandatory instruction of the security guidelines. Recommended Packing List For your cruise with the OCEAN DIAMOND to be enjoyable, we recommend packing the following items: CLOTHES Warm, weatherproof jacket Rainwear (jacket and trousers) Gloves, scarf and hat Waterproof walking/hiking boots (low walking shoes not suitable on some excursions) Bathing suit and towel Sunhats/caps „Smart Casual Dress“ for dinner (evening gown or suit is not necessary!) COSMETICS AND MEDICINES Personal medication If necessary, seasickness tablets / patches Sunscreen Lip Care Fly/Insect repellent First Aid Kit OTHER EQUIPMENT Camera / Battery Replacement batteries, memory cards All necessary cables Sunglasses Binoculars Roomy daypack (for shore excursions, etc.) Travel Guide Adaptors/converters if needed (ship has 220 volt European two prong style outlets) MONEY/DOCUMENTS All Iceland ProCruises travel documents incl. contact details Any additional Air / coach tickets that have not been booked by IPC A valid passport Copies of passport (passports are collected at embarkation and stored) Insurance papers Credit card (+ PIN) Some cash (USD / ISK) Adventurous Zodiac tour Photo:Óttar Sveinsson